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Mission:

• Conduct on is own responsibility or by delegation of the General Manager the coordination and development of all the cooperatives/branches
• Supervise and monitor the commercial field staff
• Responsible for the quantitative and qualitative results of the network
• Pursue and abide company policies and procedures, propose improvements for more efficiency
• Improve and maintain quality, accuracy and timeliness within the Operations Department

Duties and responsibilities:

• Supervision of the network operations

• Supervise sales and marketing teams; guide the team towards meeting and exceeding established goals and objectives
• Monitor and manage the overall operations of the network in line with the network policies
• Ensure implementation of the field operating procedures and audit recommendations
• Ensure respect of the by-laws and articles of cooperation
• Pay regular visits to the branches for commercial coaching, as an exemplary sales person, take part of commercial actions
• Control the staff knowledge on products/services and the way they interact with the members
• Support the team in decision-making and problem-solving
• Ensure smooth cooperation between elected officers and field staff
• Ensure and develop positive relationships with the members
• Ensure and develop positive official/institutional/public relations of the company

• Management of the field staff

• Lead, motivate, supervise, initiate activities and provide support to the field staff
• Recruit and evaluate the field staff, identify training needs
• Provide occasional training to the field staff and to the officers
• Ensure positive relationships in the teams
• Decide on the leave requests, monitor the absences and tardiness
• When necessary, implement sanctions in coordination with HR manager
• Make proposals for the reorganization of the human resources within the network in order to optimize the operations

Commercial development of the network:

• In collaboration with his promotion officers team,
• Conduct all the necessary actions to achieve the monthly targets
• Consolidate and analyze the operating reports
• Promote the company’s philosophy - mutualism
• Identify business opportunities, develop partnerships and refer prospects to the branches
• Provide support to the branch officers in their commercial actions
• Develop and implement a commercial strategy and a communication plan
• Develop marketing materials and tools
• Facilitate regular commercial teams meetings
• Assess the impact of existing products/services and propose adaptations
• Assess the need for, design and implement new products and services
• Make proposals for the development of the network

Implementation of credit policies:

• Assist credit officer and General Manager in risks management and credit policies

Main Requirements:

• At least 3 years experience in Sales and/or operations management
• Graduate of Business Management or any sales/marketing/business related course
• Strong written and oral communication, presentation, and time management skills
• Highly self motivated, he/she can be an autonomous executive
• Can accept extensive working hours
• Ability to propose and develop effective strategies
• Excellent communication and interpersonal skills
• Leadership and ability to use authority
• Integrity
• Analytic skills, ability to make decisions
• Autonomy
• Excellent command of English written and spoken
• Mobility (at least 60% of the work time on the field all around Cavite Province for the time being but area of business can be extended)