Our company is a Business Process Outsourcing (BPO) corporation dedicated to provide a professional “back-office” support to our clients. Our current service is live answering & message management support.
At RCR Management Services, we developed a unique culture based upon our passion for building a great company. We have unrelenting focus on achievement, while maintaining integrity on all we do.
It is the mission of RCR Management Services to provide clients with top quality call services 24 hours a day. A service that provides our customers with the greatest chance of communicating with their important callers. We have a dedicated and well trained cadre of customer support specialist who are able to consistently provide excellent services delivered in a timely and cost effective manner.
Cavite, General Trias City, Manggahan, General Trias, Cavite (near Bayleaf Hotel)
•Answer inbound calls and take messages for medical offices
•Generate call reports and email to clients
•Assess the needs of callers and enter messages in the database or send via text using the company PBX.
•Follow structured call handling procedure, scripts and call related processes to successfully handle inbound calls from medical offices.
NOTE: Upstart company and new hires will have a strong potential to move-up in position.