These workers come in contact with a lot of people daily, it is important that they possess rather cheery dispositions, and also be most willing to greet clients as they come.
He/she should possess great hospitality skills; while some of them may not have the required skills at the start, they however, have the opportunity to learn on the job.
Service crew members are responsible for deal transactions and are also needed in bill processing.
Their work description also includes carrying out their tasks following high level of hygiene policies and standards.
They would have to work under pressure sometimes, especially during rush hours.
They should therefore be able to cope with stress and do their works efficiently in such conditions without taking it out on clients.
Aside providing service to clients, the crew member must also ensure that clients are satisfied with the services he/she has provided.
Service crew members are required to work very fast, keeping in mind that there are so many clients to serve, especially during rush hours.
They are also expected to pay full attention to happenings around them and consistently clean their work stations and keep the place well organized always.
They are also expected to be cautious and careful when dealing with clients.
Their conduct will determine to a great extent how satisfied customers will be, if they would want to come back for more service or not.
A crew member must therefore ensure that clients have highly enjoyable experience.